Refund Policy

Our goal is to provide reliable and satisfactory printing setup and repair services. Please review our refund and cancellation policy carefully before booking our services.

Eligibility for Refunds

• Refunds are available only for prepaid services that were not initiated or delivered.

• Refund requests must be made within 30 days of the payment date.

• Refunds are not applicable for services that have been completed or for issues caused by user error or third-party interference.

Non-Refundable Cases

Refunds will not be issued in the following situations:

• If the service has been delivered successfully as per the agreed scope of work.

• If you fail to provide the necessary access or information for us to complete the service.

• For issues caused by unauthorized tampering or misconfiguration after the service.

Refund Process

• Refund requests must be submitted via email to support@ustechbaba.com with your order details.

• Once your request is received, we will review the service status and notify you of the approval or rejection of your refund within 7 business days.

• Approved refunds will be credited to your original payment method within 7-10 business days.

Service Rescheduling and Cancellations

• You may reschedule your service appointment without any additional fee by providing at least 24 hours' notice.

• Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee.

Exchanges

If you are dissatisfied with the service provided, we offer one free follow-up session to address any unresolved issues within 7 days of the service.

Customer Support

For any concerns regarding refunds, cancellations, or rescheduling, please contact us at support@ustechbaba.com or call our 24/7 support team.